Due Dates

Due dates are available in Repairtagger, but optional. If your shop either gives customers an expected pick up date, or sets internal due dates for items, you can use this functionality to help keep track of them.

To enable due dates, tap on the ‘Enable Due Dates’ switch at the top of the page. When this switch is on, you will see all of the settings available to you. After updating your due date settings, tap on the button labeled ‘Save Changes’ at the top of the page. If you want to exit without saving your changes, tap on ‘Cancel’ at the top of the page. You will be returned to the admin page, and your changes will be discarded.

Enabling due dates makes the following changes in the app:

Tickets are given a due date when created. This can be changed when creating or editing a ticket. See: Edit Due Date

The ticket list is now ordered by Due date, instead of by date received. See: Ticket list order

Number of days ahead

This setting controls the default due date that is set when a ticket is created. (This can be changed on each ticket if you wish) This setting will skip days that are marked as closed in the ‘Open days’ section.

Open days

Check the days of a week that your shop is open. Leave closed days unchecked. The ‘number of days ahead’ setting will skip closed days. For example, if your default pickup is 5 business days after an item is received, and your shop is open M-F, an item dropped off on a Tuesday would be due the following Tuesday. (Wed, Thu, Fri, Mon, Tues)

Set pickup times?

Enable this switch if you wish to be able to specify a time that an item will be due.